For questions about billing and water service turn on/offs please call Customer Service Rep at (910) 663-3445 or visit the Burgaw Town Hall directly located at 109 North Walker Street.
Utility Service Connection Application
Utility Service Disconnection Request
Understanding Your Water Usage
Understanding Your Water Meter
For other questions please call Public Works at (910) 259-2901.
Water Quality Reports & Materials
Annual Water Quality Report (Consumer Confidence Report)
Annual System Performance Report
Water Conservation Ordinance
Public Education on Lead in Drinking Water - Lead and Copper
Signing up for Eye on Water / Setting up Leak Notices
Sewer Reports & Materials
Cross Connection Control Program
SUO - Sewer Use Ordinance
Fats, Oils and Grease or 'FOGs' - Education Materials