For questions about billing, water service and turn on/offs please call Customer Service Rep at (910) 663-3445 or visit the Burgaw Town Hall directly located at 109 North Walker Street.
Utility Service Connection Application
Utility Service Disconnection Request
Understanding Your Water Usage
Understanding Your Water Meter
Signing up for Eye on Water / Setting up Leak Notices - Eye on Water is a free service that comes with your water bill! It can help you track your water usage and alert you when a potential leak starts. Signing up is simple, use the link above walk you through step by step on how to set up this service.
For other questions please call Public Works at (910) 259-2901.
Water Quality Reports & Materials
Annual Water Quality Report (Consumer Confidence Report)
Annual System Performance Report
Water Conservation Ordinance
Public Education on Lead in Drinking Water - Lead and Copper
Sewer Reports & Materials
Cross Connection Control Program
SUO - Sewer Use Ordinance
Fats, Oils and Grease or 'FOGs' - Education Materials