Water & Sewer

For questions about billing and water service turn on/offs please call Customer Service Rep at (910) 663-3445 or visit the Burgaw Town Hall directly located at 109 North Walker Street.

Utility Service Connection Application

Utility Service Disconnection Request

Understanding Your Water Usage

Understanding Your Water Meter

For other questions please call Public Works at (910) 259-2901.


Water Quality Reports & Materials

Annual Water Quality Report (Consumer Confidence Report)

Annual System Performance Report 

Educational Materials

Water Conservation Ordinance 

Public Education on Lead in Drinking Water  - Lead and Copper

Signing up for Eye on Water / Setting up Leak Notices


Sewer Reports & Materials

Cross Connection Control Program

 SUO - Sewer Use Ordinance 

Fats, Oils and Grease or 'FOGs' - Education Materials